“You learn you can do your best when it's hard, even when you're tired and maybe hurting a little bit. It feels good to show some courage. ”
~ Joe Namath

Policies - General Terms and Conditions

PARTICIPATION
Prior to participation in any camp, special event, or program, swimmers and/or parents must complete all required forms.

PAYMENT OPTIONS
Credit Card payment via PayPal or Cheque is accepted.  Payment made to PERFORMANCEPLUS - PO Box 73, RPO Streetsville, Mississauga Ontario, L5M 2B7

CANCELLATION
All payments are non-refundable.  In the unlikely event that Performanceplus cancels a camp, special event, or program, a full refund will be provided.

TRANSFER
Transfer of any camp, special event, or program from the original purchaser to another is not permitted under any circumstances.

REGISTRATION POLICY
Participation in any camp, special event, or program will only be permitted when we have received all the required paperwork.

• General Information Form
• Medical Release Form
• Waiver Form
• In the case of travel outside Canada, travel insurance is the responsibility of the participant and/or parent of participant
• All forms must be submitted and received 30 days prior to start of camp

PAYMENT POLICY
Payment details may vary.  Detail of payment will be included under the camp, special event, or program details.

CONFIRMATION OF REGISTRATION
Registration is not complete until we have received all required forms and deposit/payment; at which time an email will be sent confirming your registration will be sent.

SUPERVISION
In camps, special events, and programs where supervision is relevant, Performanceplus staff we be with the participants.  Parents may request or be billed for extended supervision at a rate of $25 per hour.

DICIPLINE
Any serious violation of regulations such as willful damage to facility, disrespect toward staff or fellow participant, or behaviour deemed unsuitable and detrimental in the best interest of the camp, special event, or program, will result in immediate dismissal.  Drugs, alcohol, and smoking are strictly forbidden.  No refund will be available for participants asked to leave because of disciplinary matters.

MEALS
In camps, special events, or programs including meals, participants individual diet requests will not be honored and any participant having special needs in this area should prepare have their own food with them, with the knowledge of the staff.

SUPERVISION OF VALUABLES
Performanceplus will not be responsible for valuables that participants bring to the camp, special event, or program.

PRIVACY POLICY
Performanceplus is committed to the safeguard of any information collected.  Performanceplus appreciates the concerns you may have with respect to the circulation of personal information on the Internet and, with your collaboration, wishes to address these issues. This is why we feel it is important that you fully understand the type of information we collect from you when visiting our Web sites along with its intended use. Please read the following sections carefully. We also strongly suggest that you refer to this section periodically for changes or updates. Please be assured that Performanceplus will not collect any personal information without your prior consent.

The collection and processing of personal information takes place under very precise conditions and at specific times. When registering for our various events, or for participating in programs, Performanceplus requests that you enter your name, postal address, e-mail and other personal information by filling out an online form. At these very specific times, and prior to entry, Performanceplus will explicitly advise you that the information that you are about to submit will be processed and be subject to a host of data collection practices including saving, storing, editing, detailing, archiving and destruction. Performanceplus also provides, within reasonable limits, means to verify the accuracy and to update your personal information. As well, on certain online forms, Performanceplus asks you if you wish to receive information on other events or programs.
           
It is important to note that Performanceplus will never disclose your personal information with sponsors, advertisers, partners and other clients. Your personal information can only be accessed by Performanceplus.  If ever we request information for another purpose, you will be automatically and explicitly informed at the time such information is requested.

We will never disclose any personal information to parties outside of Performanceplus without your explicit prior consent. Furthermore, please be advised that all personal information collected by Performanceplus is stored in server sectors that are inaccessible to the public.

Despite the above, at any time, you may request that Performanceplus end its use or planned use of your personal information.

In summary, the following are the only times at which Performanceplus may disclose your personal information: upon request by a legal authority or in good faith when such action is deemed necessary (a) in order to abide by applicable laws or regulations or to intervene in a lawsuit against Performanceplus; (b) in order to protect or defend the legal or property rights of Performanceplus or those of its users; and (c) to intervene, under extreme circumstances, in order to protect the personal safety of Performanceplus users or the safety of the general public.
                       
Performanceplus contains links to third-party Web sites; these are provided solely for your convenience. Clicking on these links will take you outside of Performanceplus. Please be advised that Performanceplus has no control over these third-party sites and, while Performanceplus may feature such links, Performanceplus will not, at any time, accept liability for these sites. Consequently, personal information that you provide to a Web site outside of Performanceplus is subject to the privacy protection policies of the given third-party site. In the event of abuse by such sites, Performanceplus cannot, at any time, be held responsible. Therefore, we strongly urge you to carefully read the privacy protection policies of all third-party sites you choose to enter.
           
Children and teenagers are increasingly using the Internet and discovering its many advantages. However, as is the case in many other environments, their greater vulnerability may be targeted for crime and exploitation. This is why we urge you to monitor the Internet use of your children and teenagers and provide them with advice on security and recommendations based on common sense. Such measures will often prevent your children and teenagers from being exposed to offensive content, or from becoming victims of harassment or other criminal acts.

To reduce these risks, as a parent, you should exercise a reasonable amount of supervision of Internet use by your children and teenagers. They should be told to never give out their personal information, such as their name, address or phone number, on any Internet forum.

It is also important that children and teenagers be encouraged to share their concerns with you in the event that they receive disturbing or provocative messages.

These recommendations will help your children and teenagers surf the Internet in an informed fashion and allow you to ensure that they fully benefit from the learning and development possibilities that exist online.

Personal information collected by Performanceplus is used for the sole purpose of offering you relevant events and programs. Your information stays exclusively within Performanceplus and is, at no time, shared with clients, partners, sponsors or other outside parties.

We hope that this information has provided you with a better understanding of our strict privacy protection policies. Please note that Performanceplus reserves the right to modify these policies at any time. Thus, we invite you to periodically consult this section for possible updates and changes.